What is your refund/exchange policy?

Refunds or exchanges are available for purchases made directly through our website within 7 days of receipt of the product. Please note that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it. 

We know that Ringly may require a little more than a quick try-on. That said, be nice while you’re testing it out.

If you purchased your Ringly product from a retailer, please contact that retailer for information on their return policy. Please note that final sale items and all accessories sales are final and are not subject to the return policy.

How do I request a refund or exchange?

To start a return or exchange, please follow this link.

How do I cancel my order?

You can submit a request to cancel your order on the same day the order was placed. Please note that your request may not be able to be approved because your order has already been shipped. To cancel your order, please contact our support team.