free shipping & returns on all orders

Frequently Asked Questions

Find answers to common questions about Ringly

X cancel search

About the Ringly Ring

What is Ringly?

Ringly creates beautiful smart jewelry and accessories that keep you effortlessly connected to the things that matter most. Our core belief is that technology can be more discreetly integrated into our lives. Ringly places style and simplicity above all else and our first product line is a collection of rings.

How does the Ringly ring work?

We have built a simple solution so that women will never have to worry about missing an important message because their phone was hidden in the bottom of their bag or purse. Ringly connects to your phone so you can receive subtle notifications about what’s important. Through the Ringly app, you can set custom color and vibration patterns for different types of notifications. The accompanying ring box also acts as a charging station; simply place your Ringly in the box to recharge when the battery is low.

What is Ringly made of?

Ringly is designed with semi-precious and precious gemstones set in an 18 carat matte gold or gunmetal plated brass setting. Notification lights are shown through a small gemstone on the side of the ring.

Ringly’s Collection offers nine different types of opaque, semi-precious and precious gemstones:

Daydream Rainbow Moonstone - 18k heavy gold plating
Stargaze Black Onyx - 18k heavy gold plating
Wine Bar Pink Sapphire - 18k heavy gold plating
Into the Woods Emerald - 18k heavy gold plating
Out to Sea Lapis - 18k heavy gold plating
Dive Bar Tourmalated Quartz - Gunmetal setting
Opening Night Black Onyx - Gunmetal setting
Daybreak Pink Chalcedony - Gunmetal setting
Wanderlust Labradorite - Gunmetal setting

Is there any difference between the types of rings?

Style-wise, absolutely! Functionally, the rings are the same: all styles offer customized notifications through discrete light and vibration patterns.

What sizes are available?

Ringly is available in US ring sizes 5, 6, 7, 8 and 9. For sizing help, see our sizing guide.

Can my Ringly be resized by a jeweler?

We do not recommend having a jeweler resize a Ringly as it would cause damage to the plating.

What size are the gemstones?

The gemstones are 14×19mm, approximately the size of an almond.

Where are Ringly’s gemstones sourced?

Ringly’s stones are sourced from around the world. We are committed to providing our customers with ethically mined gemstones. Ringly only works with suppliers that state they use conflict free stones, responsible sourcing and will continue to do so in the future.

Is Ringly water-proof? Can I wash my hands while I’m wearing it?

Ringly is not water-proof, but is splash-proof. We don’t recommend getting it soaking wet so you should avoid activities such as swimming, showering, or washing dishes. It should not be fully submerged in water, but it can tolerate a splash every now and then, such as when you wash your hands.

Is my Ringly protected under warranty?

Your Ringly Smart Ring comes with a 1-year limited warranty. Your warranty cannot be assigned or transferred to any subsequent purchaser or user. Our warranty policy warrants our products against defects in materials and workmanship under normal use.

Is Ringly patented?

Ringly’s technology is patent pending.

Using your Ringly

What phone platforms and devices are supported?

Ringly supports both iOS and Android users.


  • iPhone 5 and newer
  • Must run iOS 8 or above


  • Android devices running Android 4.3 or above

Ringly does not currently support Windows Phone or Blackberry devices.

Where can I download the Ringly app?

The Ringly app is available for free in the Apple App Store and Google Play Store.

Will Ringly work without a phone?

Ringly will also work with supported tablets, but without a phone or tablet, Ringly is simply a stylish accessory!

What notifications are supported?

The app will support phone calls, texts, emails, out-of-range-from-phone notifications, calendar alerts and a variety of popular applications (Facebook, Twitter, Instagram, Uber, eBay, Tinder, etc.) Your phone must have notifications turned on for an application to work with Ringly.

We add new apps based on customer feedback, so let us know if there’s an app you’d like to see come through to your Ringly!

How do I set up my Ringly?

Open the Ringly app, tap Connect, select your Ringly and confirm the pairing with your device. Please see our setup guide at for more details.

What is the range of communication between Ringly and my mobile device?

It depends on a number of factors, but on average Ringly will work 20-30 feet or more from your phone.

How does Ringly charge?

Your Ringly comes in its very own ring box that doubles as a charger. Place your ring in its box, and plug into a USB outlet to start charging. Your Ringly will blink red while charging, and should take 4 hours to fully charge.

The ring box does have its own battery that should last over a week without needing to plug it in, but we recommend you plug it in regularly with the supplied micro-USB cable to ensure it has a charge.

How long does the battery last?

Depending on usage, your Ringly should last 24–48 hours before needing to be recharged.

Can the battery be replaced?

The battery in your Ringly is not replaceable, but the charger box can be replaced if you are encountering difficulties with charging.

Is using the Ringly secure?

Absolutely. Ringly uses industry standard encryption to keep your data safe and secure and Ringly does not collect any user-specific information. The Ringly app will receive the notifications, but no data or content is stored or sent to a third party.

Can my Ringly’s functionality be updated after I receive it?

Yes, both the ring and the app will be updated periodically with additional features and improvements.

Payments, Shipping, Returns and Exchanges

How safe is your payment platform? Do you store credit card details?

All transactions are encrypted with 128-bit SSL. We use Stripe, an industry-standard credit card processing service, to process online payments, so Ringly never stores your credit card details.

Stripe has been audited by a PCI-certified auditor, which has in turn been certified as a PCI Level 1 Service Provider, the most stringent level of certification available. You can confirm Stripe’s certification in Visa’s registry of service providers. Stripe is also a participant in the PCI Security Standards Council.

Where do you ship?

When will my order ship?

Here’s how it works: you order, we process, then we ship.

Processing can take 1 to 2 business days and orders placed after 11am ET are processed the next business day. Standard shipping is handled by USPS and expedited UPS 2-Day Air is available for an additional $20. You’ll get an email with a tracking number when your package ships. Time to celebrate!

Please note, expedited orders with UPS cannot ship to P.O. Boxes.


How do referrals work?

At the end of checkout, you’ll receive a unique referral link to share with friends. Share your unique link and anybody who clicks on your link and makes a purchase will be credited to you within 48 hours. Each referral will earn you $15 back, up to the cost of your order. Refer enough friends and your order is free!

How will I receive my referral credit?

We will credit back your credit or debit card, but it may take up to a week for the credit to appear on your statement.

Looking Ahead

Are you going to offer any jewelry aside from rings?

We’re hard at work on lots of exciting projects. Stay tuned for announcements in the coming months by signing up for our newsletter, or follow us on Twitter, Facebook and Instagram.

Will you be offering other colors, metals, gemstones, or designs in the future?

Absolutely! Follow us on Twitter, Facebook and Instagram for sneak peeks and all the details.

I want to use my Ringly for everything! Can it unlock my car, pay for my lunch, track my sleep, do my taxes?

Ringly is focused on designing beautiful pieces that seamlessly integrate into our lives. We are adding functionality every day, but the ring currently provides notifications and alerts. Keep an eye out as we announce additional functions in the coming months.

I Still Have a Question!

How can I stay updated about Ringly?

Join the Ringly community on:

You’ll receive exclusive content and announcements as we build the future of wearable technology.